Nicholas St. Louis

Freelance

Project Manager · Product Owner · Scrum Master

Alliance Games · ChromaWay AB

• Managed end-to-end delivery of two Web3 projects, including a turn-based strategy RPG, alongside a novel blockchain game-server platform. The RPG served as a proof of concept by porting its backend to the new technology.
• Scaled the development team from 3 to 26 people, improved workflows, resolved delivery bottlenecks and strengthened communication between technical and non-technical stakeholders while tracking velocity against agreed KPIs.
• Encouraged developers and designers to adopt AI-assisted tools, reducing repetitive work and helping a small creative team support multiple projects.
• Introduced Agile ways of working to improve collaboration and delivery, while keeping priorities clear and projects on schedule and within budget.
• Configured Jira workflows and dashboards to track progress, surface bottlenecks early and give stakeholders clear, up-to-date visibility of project status.
• Built a network of freelance artists and third-party vendors to give the team extra capacity and specialist support when needed.
• Managed resources across three concurrent blockchain projects over 18 months, balancing shared team members and competing priorities while delivering all critical milestones on time and within budget.

Moon Studios GmbH

Project Manager

• Introduced cross-functional planning and dependency management across backend, frontend, UI, art and game design, replacing siloed workflows with a more coordinated production process.
• Recruited and onboarded new team members as the project grew, while improving communication and collaboration across a fully remote, international team of 80+ developers.
• Improved Agile workflows and automated Jira reporting, giving teams and stakeholders clearer visibility of progress, risks, bottlenecks and KPIs, and helping reduce escaped production defects by 15%.
• Led a 9-month, multi-phase rebuild of the game's combat system, replacing hard-to-maintain legacy code while managing scope, dependencies, resources and delivery across multiple disciplines.

QiQ Qcentris Intelligent Quality

Project Manager · Product Owner · Scrum Master · Test Manager

• Worked as both Project Manager and Test Manager across client engagements in telecommunications, banking, insurance, iGaming and other sectors, delivering project management, test management, Agile implementation and reporting solutions.
• Helped client teams adopt Scrum and Kanban by introducing Agile practices, training teams and restructuring workflows.
• Led the Austrian workstream of Raiffeisen Bank International's Windows 7 to Windows 10 migration, coordinating 200+ Software Owners to validate business-critical applications and supporting teams in seven more countries. The migration affected thousands of employees across the RBI group.
• Managed test teams across multiple projects for A1 Austria: planning and coordinating testing, tracking defects and working with technical and business stakeholders through to resolution.
• Created standard test management templates, processes and working practices for the consultancy, making it easier for Test Managers to move between client engagements.
• Mentored junior testers, identified strong performers and helped prepare them for more senior responsibilities.

SQS Group

Test and Process Manager

• Set up and scaled a 50+ person test delivery centre in India, defining QA standards and leading recruitment, onboarding, training and operations for teams supporting international clients.
• Developed a regression testing approach that cut unnecessary test runs by finding the tests relevant to each change. SQS later adopted it as a formal client service.
• Introduced automated QA tools and reporting dashboards across 11 international projects over four years, reducing the Defect Escape Rate by 35% within ISO 9001 and ISO/IEC 25010 standards.
• Supported business development and helped secure new client projects through negotiations, solution discussions and project planning.
• Ran monthly problem-solving workshops for a 19-month global project, using Jira data to find recurring bottlenecks and improve defect resolution rates by 20%.
• Managed delivery across five geographically distributed teams over four years with Jira and Confluence, completing 95% of deliverables on time.